Fast, reliable mail-in console repair
Ship your console
Box it up and ship it to us.
Fast Repair
We’ll handle the repair with speed and care.
Game on!
Unbox, power on, and play nonstop.
SELECT YOUR CONSOLE
Completely destroyed PS5 HDMI!
Here we got a customers PS5 with a "friend" repair attempt that left the port in worse damage. Lets see if we can get this done for the customer!
Frequently asked questions
How does the repair process work?
It’s simple! Ship your console to us, our technicians repair it, and we ship it back—fast, reliable, and hassle-free.
How long does a repair take?
Most repairs are completed within 1–3 business days after your console arrives at our shop. Shipping times may vary.
Do you offer a warranty on repairs?
Yes! All repairs come with a warranty, so you can game with confidence knowing you’re covered.
What types of consoles do you repair?
We specialize in PlayStation (PS4, PS5), Xbox (Series S, Series X, One), and Nintendo Switch 1 & 2.
How do I ship my console to you?
Package your console securely, include your order confirmation, and ship it to our repair center. We’ll send it back once the repair is complete.
Do I need to send cables, controllers, or accessories?
Nope! Please send only the console unless your repair requires accessories (we’ll let you know if so).
What if my console has multiple issues?
No problem! Contact us before shipping and we’ll provide a custom repair quote.
How much does shipping cost?
You’re responsible for shipping your console to us. We cover return shipping after the repair is complete.
What if my console can’t be fixed?
If we’re unable to repair your console, we’ll contact you with options—such as refund (minus diagnostic/shipping) or trade-in credit.
How do I get started?
Choose your repair service on our website, complete checkout, and follow the instructions to ship your console to Parcel Play.